Privacy Policy of Foxcove

Foxcove operates foxcove.com and is committed to protecting the privacy of anyone who contacts us or visits our website. This policy explains what information we collect, how we use it, and under what circumstances we may share it.

By using this website or communicating with us, you agree to the collection and use of information as described in this policy.

Information Collection and Use

When you contact us through the website, by email, or by phone, we may collect personally identifiable information such as your name, email address, phone number, and company name. This information is used solely to respond to your inquiry or to provide and support the services you have engaged us for. We do not collect personal information for marketing purposes, and we do not sell or rent your information to third parties.

Log Data

When you visit foxcove.com, our servers automatically collect certain information your browser sends, known as log data. This may include your IP address, browser type and version, the pages you visit, and the date, time, and duration of your visit. This data is used to understand how the website is used and to maintain its performance and security.

Cookies

This website uses cookies to support basic functionality and to analyze traffic. Cookies are small text files stored on your device by your browser. Some cookies are necessary for the site to function; others help us understand how visitors interact with the site. You can manage or disable cookies through your browser settings at any time, though disabling certain cookies may affect how the website functions.

Call recording

As described in our Terms and Conditions, calls made to or received from Foxcove may be recorded for business purposes. Call recordings are accessible only to authorized Foxcove personnel and are handled in accordance with applicable law.

Text Messaging

If you initiate a text message conversation with us, your messages are received and managed through our support systems. We use text messaging only for customer support and technical troubleshooting and not for marketing or promotional purposes. Message content is not shared with third parties except as necessary to deliver our services.

Service Providers

We work with third-party companies and service providers to help us operate our business and deliver services. These providers may have access to certain personal information as needed to perform their functions and are obligated to keep that information confidential and not use it for any other purpose.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for them. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our website and services are intended for business use and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will remove it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we do, we will post the updated version on this page. Changes are effective as soon as they are posted.

Contact Us

If you have questions about this privacy policy, you can reach us at hello@foxcove.com.